Shipping Policy / Pick Up Information

F.O.B. Saskatoon, Saskatchewan, Canada

You must indicate your preference for method of shipping and/or transport company.  If specific shipping instructions are not provided, method of shipping will be at our discretion.  All packing (palletisation, boxing, baling) that may be required to ship is done to withstand shipment to the destination point.  We reserve the right to charge our cost for any custom packaging.  All goods travel at buyer’s risk and expense.  If stock is damaged or unduly delayed in transit, please file a claim with the transport company immediately.  Claims for any cause must be made by phone within 3 days of receipt of stock, and in writing within 5 days.  All stock leaves the nursery in good condition, therefore our responsibility ends on delivery of stock to the transit company.  (See “Guarantee” section for more details).  Once shipped, seedlings cannot be returned.  Amendments or cancellations of orders must be completed within 48 hours of the original order creation date.  Cancellations made within 48 hours will be credited in full.  Cancellations made after 48 hours will be charged a 30% restocking fee.

Due to the perishable nature of tree seedlings, you must make full payment on your order before we will ship.

 

International orders will be charged a $65.00 inspection fee, a packaging fee, as well as postage charges.

 

Pick Up Info

If picking up your order at our nursery it is important to notify us 48 hours in advance to arrange pick up.  Please email seedling@lshore.com to arrange a pick up date and time.

We are always happy to accommodate to the best of our ability a shipping time frame that works best for you if possible.

When picking up plant material in an open truck or trailer, please bring your own tarp or windscreen.  A mesh wind tarp is preferable.  Covering plant material in transit is imperative to the health of the plant.

 

Pick up location is 960 Valley Road, Saskatoon Saskatchewan

Monday through Friday 8:15am – 4:15pm